HR Dilemma: Should You Support Employees or Management When Conflicts Arise?

Dear Seniors, I have been working with a company for the past few months as an HR executive. Till now, everything is going smoothly, but I have a genuine doubt to ask. Whom should an HR in a company support the most? Is it the employees or the management? There are certain cases where the HR is forced to support management decisions, which might create enmity with employees, and vice versa. What exactly is the right way? Is it the employees or the management that the HR should actually support?

Regards, Karthik

First, I would request you to answer the following with your best knowledge and understanding:

- What do you think Human Resource Management is?
- Why does an organization require an HR department?
- What are the major responsibilities of an HR department?
- What does a Human Resources Manager do?

In response to your questions, I would say that HR must not only support but also maintain a balance between management and employees, working in line with the concept of its formation or to fulfill the purpose of its existence in an organization.

HR is a source of expertise on people issues in a business; it is here to formulate policy and practice on people issues, to advise on the people aspects of organizational change, and to take a 'people perspective,' identifying solutions to address the challenges the business faces. As said by Anil Arora, HR has to maintain a balance between management and employees and work according to the company policies and procedures.

Regards

It depends on whether you consider HR as a profession or not, and how much value you place on your professional ethics. All professions are bound by their code of conduct and professional ethics. If a patient has an illness and the truth will make him feel bad, should a doctor tell him about it or lie that there is nothing wrong with him?

C.A.s are also employed in companies, so should they point out the facts of taxation, etc., or hide these matters to benefit the company? All these answers lie with you only. There is no question of supporting employees or company owners. You can choose to act on whatever is dictated by your moral and professional values. But you must make yourself aware of what is wrong and what is right.

Warm regards.