Dear all,
I'm working for a private bank in the capacity of Branch Head, last wek I received a complaint from a customer of our bank claiming one of our team member has borrowed Rs 50,000/- from him and failed to repay it. In my initial investigation the staff member accepted that. subsequently he is aguing that he did not borrow the money , the brother of the staff member only borrowed that money. later the complaintant also agreed that he has lend the money to the brother. What action can I make against the staff member?
I'm working for a private bank in the capacity of Branch Head, last wek I received a complaint from a customer of our bank claiming one of our team member has borrowed Rs 50,000/- from him and failed to repay it. In my initial investigation the staff member accepted that. subsequently he is aguing that he did not borrow the money , the brother of the staff member only borrowed that money. later the complaintant also agreed that he has lend the money to the brother. What action can I make against the staff member?