Should I Stay or Leave? Seeking Advice on Career Challenges in a Startup BPO

Seeking Advice on Career Decision in a Startup BPO

I am here to seek your suggestion for my situation. Kindly help me solve my problem. I have an inquiry related to my work, and I will explain my situation to you. Kindly go through it.

I am working as an HR in a startup BPO outsourcing company. The company started in November 2013 (registered and approved by the Government). I joined there in mid-September 2013. During the interview, the directors of the company conducted my interview. I shared my experience and knowledge with them. With 2 years of experience as a Recruiter and HR Admin, they asked me to join the company the very next day. Initially, they offered me a salary of Rs. 15,000 for the first month, with the assurance of an increase in the following month. I joined as an HR without any formal letter. I received my Appointment letter after about a month, towards the end of November '13. The appointment letter stated a salary of Rs. 21,000 per month (Net Salary) as an HR Manager (Rs. 15,000 for the first month and Rs. 21,000 from the second month onwards).

Although I expressed that I could handle basic Salary Calculation and Recruitment during the interview, the company had high expectations, assigning me the HR Manager designation and responsibilities. Despite feeling I was not fully qualified for the position, I suggested being hired as an HR Executive or Assistant, but they maintained the HR Manager title and issued the appointment letter. I tried to fulfill their expectations with my experience and knowledge. However, their behavior changed unexpectedly after October 2013, and they revoked my appointment letter. For the first 15 days of September 2013, I was paid Rs. 15,000. My October 2013 salary was received on November 30th, calculated at Rs. 13,000. On December 3rd, 2013, they informed me that based on performance, they could only provide a salary of Rs. 13,000 per month for my position. I was left surprised by this decision made without prior notice. I have been working in the company without any formal documentation, and their communication towards me has deteriorated, with attempts to undermine me in various situations.

Seeking Advice on Career Continuation

Seniors, I seek your advice on whether I should continue with this company or consider leaving. I am eager to learn and grow in my career despite being at an entry-level stage.

Additional Information

1. I have 2 years of experience as a Recruiter & HR Admin.
2. I am working without any formal documentation.
3. They have withheld Rs. 7,000 from my salary.
4. I have attached my resume showcasing my experience and knowledge.

Please provide me with some suggestions on what steps I should take.

Thanks in advance.

Regards,

It is concerning to hear about the situation you are facing in your current role at the startup BPO outsourcing company. Here are some practical steps and suggestions to consider:

Assessment of the Situation:
- Review your performance objectively to understand any areas for improvement.
- Reflect on the feedback provided by the company and assess if there are valid concerns regarding your performance.

Communication and Documentation:
- Request a formal meeting with the management to discuss the feedback and salary adjustment.
- Emphasize the importance of clear communication and timely feedback for your professional growth.
- Seek clarification on the reasons behind the salary reduction and the withheld amount from your salary.

Professional Development:
- Consider undergoing additional training or certification to enhance your skills and competencies.
- Express your willingness to learn and improve in your role during discussions with the management.

Legal Considerations:
- Familiarize yourself with labor laws in India, especially regarding salary deductions and employee rights.
- If necessary, seek guidance from a legal professional or labor authority to understand your rights in this situation.

Decision-Making:
- Evaluate the overall work environment and your career aspirations within the company.
- Consider the impact of the current situation on your career progression and job satisfaction.
- Make an informed decision based on your assessment of the circumstances and future prospects.

Seeking Clarity:
- Request a revised appointment letter reflecting the current terms and conditions of your employment.
- Seek clarity on your role, responsibilities, and expectations moving forward to avoid any misunderstandings.

Self-Advocacy:
- Advocate for yourself professionally and assertively communicate your value to the organization.
- Express your commitment to contributing positively to the company's success while expecting fair treatment and recognition.

Moving forward, it is crucial to prioritize your professional development and well-being. Consider the suggestions provided and take proactive steps to address the current challenges in your workplace. Remember, your career growth and satisfaction are essential aspects that should align with your goals and aspirations.