I have conducted some research about reward and compensation KPIs. According to this research, four levels of reward practices can be defined.
The 1st level links rewards to a performance KPI of an individual.
The 2nd level links rewards to significant business outcomes, not just an individual's performance. Logically, this is supposed to work better, but in reality, it does not serve as a long-term solution to motivational issues.
Most companies are at the 3rd level, where a reward is given in the form of stocks or investments in a retention plan. For instance, Apple is currently at this level.
The 4th level is where a company does not pay a reward at all. This is what Henry Mintzberg wrote about in The Wall Street Journal back in 2009.
The conclusion of my research is:
- A company should select a reward scheme (be on one of the four levels) according to its current business objectives.
- It's crucial to change the reward type when business objectives change.
The 1st level links rewards to a performance KPI of an individual.
The 2nd level links rewards to significant business outcomes, not just an individual's performance. Logically, this is supposed to work better, but in reality, it does not serve as a long-term solution to motivational issues.
Most companies are at the 3rd level, where a reward is given in the form of stocks or investments in a retention plan. For instance, Apple is currently at this level.
The 4th level is where a company does not pay a reward at all. This is what Henry Mintzberg wrote about in The Wall Street Journal back in 2009.
The conclusion of my research is:
- A company should select a reward scheme (be on one of the four levels) according to its current business objectives.
- It's crucial to change the reward type when business objectives change.
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