Hi Everyone!
There is a huge gap between what is written (in laws and company policies) and what is practiced.
There are laws that provide us with the tools to take care of erring employers, but on the other hand, there is the issue of cases not being resolved promptly. By the time the case is resolved, the employee loses momentum and patience to continue. It is up to the employee (now ex-employee) to decide whether to pursue the matter further, considering the mounting legal expenses and the hassle of court appearances.
Most employees, or rather ex-employees, choose not to continue due to these reasons. If the time lag between filing a case and its resolution is reduced, people may opt for quicker justice.
In cases where employees are compelled to resign, they do not leave alone. They depart with the best employees because an atmosphere of uncertainty, doubt, mistrust, and fear of job loss is created. When this occurs, employees prefer to leave while things are still positive. Ultimately, people do not quit companies; they leave their bosses.
As HR Managers, our situation is delicate because we must follow instructions, even if the consequences could be severe. We walk on thin ice, as we must report the fallout to Top Management while sometimes managing their inflated egos.
MY MANTRA FOR AN HR MANAGER/HR PROFESSIONAL:-
The only solution is to have an open system of communication, a legally binding contract detailing all terms and conditions, rights, responsibilities of both parties, and the actions in case of default by either party; clear guidelines on procedures, and above all, an honest approach because honesty is not the best policy but the only policy to follow.
However, this can only be implemented before any damage occurs. After damage is done, only corrections/amendments can help with damage control. Even in this phase, open communication is key to resolving issues.
At times, HR professionals may need to make unpopular decisions. Stand firm if you believe in it ethically. Always provide reasoning and logic to support your decision. Remember, trust begets trust, and you may need to work hard to convince management.
Regards,
Shyamali