Experience with Employment Bonds and Retention Strategies
I would like to share a similar situation that I faced recently, dealing with a Civil Engineer. I had a bond of 3 years with him, valued at INR 700,000, with a notice period of 3 months. The reason was that this person had 25 years of experience and had worked in companies like SIMPLEX, HCC, etc. His monthly salary was INR 98,000. Though he was hired by one of my clients, the client sought my opinion because we were supposed to complete the project within 6 months from the LDE of that engineer, which would be difficult without his presence.
When I asked the GM of my client, who hired this person, his reply was that it was the Corporate HR Head. So, we decided to have a phone conference with him. The Corporate HR Head was initially not interested in speaking with me due to the age difference; he was about 55 years old, and I am 26. This was my first high-value project, and prior to this, I had only IT/ITES experience, not in the construction/Building material/Real Estate Industry. Finally, as per the GM's order, he was forced to go for a teleconference.
Reasons Behind Employment Bonds
When I asked him about the reason behind such a bond/agreement, his reply was:
1. Retention - as senior engineers with such experience are hard to get.
2. Minimizing risk associated with quick resignation.
I questioned whether it is practically possible to retain someone with an employment bond because if a person decides to leave, we can't stop him as per law. If we try to do that, he could file a petition in court, claiming he got a better offer. Legally, an employment bond is made to minimize risk associated with business as there is a cost and business loss involved if he leaves suddenly. The bond has a value that signifies "The loss the business is going to suffer due to his sudden leave/resignation within 3 years." This is true for all employment bonds. So, the company can't charge more than INR 700,000 or 3 months' salary of the notice period, whichever is maximum. If a person is ready to pay the bond value, how can you stop him? Yes, you can go to court and sue him, but ultimately, you need to face the magistrate's anger because the person is ready to compensate for your loss, and you have made such an agreement calculating the loss for the time period of 3 years. Only a government agency can take action and compel an employee to work if there is an emergency affecting the public's essential requirements and national security.
Then the Corporate HR Head said, this is not correct, in anger. I replied politely, "You are absolutely correct, but whenever there is a conflict between morale and law, we have to go by law. Else we would end up paying compensation." Secondly, I told him, if he does not want to work and doesn't want to pay, then also you can retain him, but what will be the use? He will not be satisfied and may have a grudge. He may never use his talent or potential to the maximum extent, resulting in poor performance and associated problems. What would you do then? It's very difficult to prove by law that a person is not giving his best intentionally. You can take measures, like cutting incentives, but the actual problem will never be solved. He can cause delays in the project, and we have to be like a viewer.
Later, my client's lawyers, rather the legal firm, also confirmed the same. Post that, we went for a negotiation. I simply said to him, "Give us 1 month's time so that we can find someone of equal potential, and in the meantime, kindly hand over all project details to your immediate junior, make him understand and share details with him on how to complete the project within the time." Later, on his LDE, that engineer thanked me as he resigned because his daughter is suffering from blood cancer and he needs to relocate. I only said, "I understand your feeling as a father and would surely do business with you in the future. But, kindly share your phone number with us so that if we face any problem with the project, we can consult with you, and it's a request." He agreed. Fortunately, this project is over, and on Nov 27, I am moving to the North-east, just to close it officially.
Lessons Learned in HR Management
I am not very good with figures, KPI, HR Policies, but I always had a passion to become an HR. Practically, I am fortunate as I got an opportunity to interact with some good HR leaders of MNCs. But I have learned one lesson: in order to manage business successfully, we must understand the psychology of employees and consider the human factor with importance first, be it employees or dealing with clients or vendors. I can count stars in the sky and sands on earth, so I can get my work done from anyone with their free consent by understanding their psychology. This is business.
Regards