Since the deceased person is unmarried, her parents have full rights to claim the PF and Pension. Firstly, the following documents are required:
1. Original death certificate of the member.
2. Legal heir certificate original and xerox.
3. Form 20 and 10D and Form IF.
4. Three passport-size photos of her father and mother jointly (if her father is alive. Otherwise, her mother's passport-size photo is enough).
5. Bank passbook xerox, namely Indian Bank, SBI, and Indian Overseas Bank separate for parents individually.
Initially, PF will be settled with an equal share to her father and mother. If her father is not alive, the full amount will be settled to her mother. Additionally, the pension will be sent to her father first and then to her mother. Apart from her parents, nobody else will have the right to claim the benefits. Only in the case where there are no father and mother, her immediate nominee will receive the benefits. Pension is only paid to her parents. If the parents are alive, it is not necessary to provide all the family members' photos and bank account details.
Fill out the forms and get them attested by the employer, then take them to the PF office. The PRO of the PF office will verify all these documents, and after verifying the legal heir certificate, the original will be returned, and only a copy will be attached to the forms.
Claims will be settled within three days, considering this is a death case. If your establishment is an EDLI exempted concern, LIC will settle the EDLI benefit. In this case, please ask your HR department to obtain the form from LIC, fill it out, and attach the original death certificate. If the cause of death is an accident or suicide, a Police FIR copy and Postmortem copy should be attached.
If the deceased member was an ESI IP, firstly claim the death benefit from ESI. If she died on duty, you can also claim a pension from ESI in addition to PF.
I hope this is clear.
Thanks and regards,