How Do You Set Up an Effective Grievances Redressal Committee in a Manufacturing Company?

Formulating a Grievances Redressal Committee in a Manufacturing Company

May I know how to formulate a grievances redressal committee and its operations in a manufacturing company? Basically, our organization is an apparel manufacturing company. Please provide your valuable suggestions.

Regards,
Shibin Joseph
Cochin

As per the Industrial Disputes Act, a Grievance Redressal Committee is necessary. This committee should consist of 2 to 3 members from both sides - the employer and the employees. Its purpose is to resolve disputes and complaints before they are formally filed, ensuring a proactive approach to conflict resolution.

Thank you.

As per the ID Act, a Grievances Redressal Committee is necessary. The committee should consist of 2 to 3 members from both sides (employer and employee). Its purpose is to resolve disputes and complaints before any formal filing.

If the grievance remains unresolved within the committee, individuals can contact a representative from the Labor Department or another respected individual in their area.

Understanding Grievance Redressal and Works Committees

The Industrial Disputes (I.D.) Act mentions the formation of a Grievance Redressal Committee and a Works Committee. The purpose of both committees is the same. Is it duplication, or do they have specific functions?

Please let me know if there are any further details you require on this matter.

Regards,

Grievances redressal committee is necessary, and a workers' committee is essential too. The Workers Committee plays a crucial role in creating a good relationship between employees and employers. On the other hand, the Grievance Committee is responsible for solving the problems that employees face within the organization.

Meetings should be conducted on a monthly basis with a minimum of two and a maximum of three persons. It is important to maintain the committee records properly. When selecting individuals for the committee, ensure they are from the workers' category and not from the staff.

Regards,
Karthika

Is it permissible to keep the same members (employee & employer) in both committees? What points should be discussed and what should not be discussed in the scheduled meetings of both committees? If checks on DOs and DON'Ts are not implemented, both committees will never achieve their purpose. The representatives of the employer will almost always be at the receiving end.