How Can We Make HR Service Delivery More Employee-Friendly in an IT Organization?

Seeking Ideas to Enhance HR Service Delivery

I am looking for new ideas to improve the service delivery process of HR at an IT organization. Any suggestions would be greatly appreciated.

Regards.

Please share a little about your firm and the areas you want to improve. We can suggest many options that one can count. However, very few of them might fit into your requirement.

A broad and open statement would be, taking the needs of the employees into consideration while drawing or reviewing any policy or project. How far can you integrate your systems to the inputs you received last time from your employees during the focus group or event?

Practices from Employee-Friendly Companies

- A supportive leadership and a conducive environment to work
- Meaningful work closest to their areas of interest
- Flat structures so that their voices aren't lost in the bureaucracy of the organization
- Transparency
- Career development programs within and sometimes outside the firm. Organic and inorganic growth to address their developmental needs.
- Work-life balance
- Compensation acknowledging the needs of the employees. Some may need a greater take-home, while others may appreciate bigger medical or even housing benefits.
- Leave planning might be useful to some, while others may want to encash it
- Strong listening systems with prompt response, followed by development towards what they voiced.

Please note that free food and transportation are benefits and not the only features of employee-friendly systems. The more you design your systems to make their work more meaningful, the better it will get for them.

Looking forward to brainstorming what is best for your firm. Thank you!

Regards.

I would like to add a point to this:

1. Have Empathy.
2. Involve the employees to make them feel part of your organization, such as involving them in setting objectives, decision-making, and providing benefits like a provident fund and insurance.
3. Take care of the minutest things too, such as providing drinking water, restroom facilities, and so on. As quoted by VPK, an organization that touches the soul of its employees can be sure that employees will stay for the long term and work happily, not under pressure.

Thank you.