How Can We Set Effective Guidelines to Curb Personal Use of Company Mobiles?

Guidelines for Official Mobile Usage

I would like to have some guidelines introduced in our company for the use of official mobiles. It has been observed that employees who have been given mobiles for official use are using them for personal calls.

After collecting the records of personal calls, it has been observed that the mobiles are being used for personal purposes most of the time. We aim to minimize costs as they are increasing day by day. Our management has decided not to deduct the costs of personal calls but has instructed me to establish guidelines for the same.

Kindly provide me with some useful guidelines that can be implemented to reduce costs and encourage staff members to minimize personal calls. This would be very helpful for me.

Regards,
Vinayak Sonawane

Setting Limits and Drafting a Policy for Official Mobile Usage

It is better to set limits for every level and deduct the excess if it crosses the set limit. Analyze and find the required level of usage for every level (for official usage) and set limits, then draft a policy.

Also, set guidelines for desk phone usage as well; otherwise, you could be in trouble.

The policy should be crafted in such a way that it does not demoralize the employees since they have been using the benefit for some time now. Hence, the policy should be drafted very carefully, taking into account almost all the issues related to replacement, reimbursements, limits, usage, damages, roaming, answering, and surrendering. Also, include a note stating that it is an official communication medium and not meant for personal use.

Hope this helps.

Thanks,
Priya

In my opinion, you can provide CUG for company officials as calls within the CUG will not be charged. You can consider offering CUG for the spouses/parents as the case may be, but the billing of the spouses/parents has to be borne by the employee. By doing this, I am sure that you will minimize the call charges. Once the employee quits, deactivate his number/spouse/parent number and reassign the number to the new entrant.

As suggested by our colleagues, for everything, there should be a limit. Give them a Telephone usage allowance (Fixed sum) depending upon the grades and forget it. If it becomes variable, then the sky is the limit.

Regards,
M.V. Kannan