Struggling to Draft Offer Letters for Front Office and Customer Service Roles – Any Tips?

Hey guys, I am Sheeba, and I'm working as an HR (fresher) in an international BPO. I really don't have an idea how to prepare an offer letter or appointment letter, so please help me prepare an appointment letter or offer letter for a front office executive and a customer service representative.

Regards,
Sheeba

Appointment letters can be downloaded from HR sites for urgent cases, but you need to review their clauses and make alterations as necessary for your organization and designation.

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You can also subscribe to LLR Labour Law Reporter at labourlawreporter.net and receive the HR LLR Referencer Diary, which contains many sample drafts printed for HR practitioners like us.