I recently heard a supervisor say to a manager, “Do you want me to knock out this job or do you want to play the safety game?” Is that really the choice that leaders have to make in the workplace? Is safety something that gets in the way of productivity? I believe that people who think safety and productivity are two opposite sides of a coin don't really understand safety. Safety isn't simply doing a job more slowly, and it is not other things you do besides the job; safety is the way you do the job.
Safety and Quality in the Workplace
It is not just the safe way to do the job; it is the RIGHT way to do the job. Almost anything that increases the chance of an injury also increases the chance of a defective job. Failure to plan, shortcutting steps, rushing, and all the things that make a job unsafe also make it a poor-quality job. We don't design processes to produce defects or accidental injuries. When they do, our processes have failed and need to be modified. When we think about safety correctly, it almost disappears into the real issue: how to do our work right.
Safety and Quality in the Workplace
It is not just the safe way to do the job; it is the RIGHT way to do the job. Almost anything that increases the chance of an injury also increases the chance of a defective job. Failure to plan, shortcutting steps, rushing, and all the things that make a job unsafe also make it a poor-quality job. We don't design processes to produce defects or accidental injuries. When they do, our processes have failed and need to be modified. When we think about safety correctly, it almost disappears into the real issue: how to do our work right.