Hello Seniors, we are collecting degree certificates from employees for security reasons. When an employee leaves the organization, we return the certificate to them. However, one of our new employees misunderstood and brought their final result instead of the degree certificate. She has recently relocated here and submitted the final result instead.
I have spoken with her, and she mentioned that she can go home to bring the degree certificate, which would take 4-5 days, or she will be going home after 3 months and can bring it at that time. I am in agreement with waiting for 3 months since we have the final result currently. However, my boss does not agree with this approach and has instructed me to find a middle ground solution.
Kindly suggest what steps I can take, and also confirm if my decision is correct or not.
Thank you.
I have spoken with her, and she mentioned that she can go home to bring the degree certificate, which would take 4-5 days, or she will be going home after 3 months and can bring it at that time. I am in agreement with waiting for 3 months since we have the final result currently. However, my boss does not agree with this approach and has instructed me to find a middle ground solution.
Kindly suggest what steps I can take, and also confirm if my decision is correct or not.
Thank you.