In our company, there is a security guard who has an ESI number. He went to the ESI office to apply for an ESI smart card. However, he encountered a problem. He was working at G.K Security, and they provided him with an ESI number. He also applied for an ESI smart card using that number. Later, he resigned from that job and joined our company. We issued him a new ESI number. When he went to apply for an ESI smart card, the ESI officer informed him that a smart card had already been issued by his previous company, and he could not apply for a new ESI card. Please provide me with a solution for this situation.