Hello Ankita Shah,
Suggest let her put some cut-off date [maybe till EoD today] to reach the Director. If she can't, then suggest her to send a mail [in a way, that would also put things in-writing to her advantage] with the Opening line as "I tried to reach you to explain my side of the situation....etc'.
Reg 'no news' from their end, suggest DON'T ignore the situation. Many times, 'No News is good news' can be a misplaced response mechanism. At this point of time, from the HR's perspective, it's YOUR FRIEND who needs the Exp letter & so is under MORE pressure. So UNLESS a situation is created to TRANSFER SOME PRESSURE TO THE HR, there's no way they will respond to close the chapter--hope you get what I mean.
Also, suggest wait for Kamalkant's response/suggestions too.
Rgds,
TS
Suggest let her put some cut-off date [maybe till EoD today] to reach the Director. If she can't, then suggest her to send a mail [in a way, that would also put things in-writing to her advantage] with the Opening line as "I tried to reach you to explain my side of the situation....etc'.
Reg 'no news' from their end, suggest DON'T ignore the situation. Many times, 'No News is good news' can be a misplaced response mechanism. At this point of time, from the HR's perspective, it's YOUR FRIEND who needs the Exp letter & so is under MORE pressure. So UNLESS a situation is created to TRANSFER SOME PRESSURE TO THE HR, there's no way they will respond to close the chapter--hope you get what I mean.
Also, suggest wait for Kamalkant's response/suggestions too.
Rgds,
TS