Dear colleague,
In addition to other colleagues' input, the following may also be taken into account:
1. Your stated issue is workers' absenteeism and not the turnover of workers.
2. You need to be clear about what absenteeism is. Absenteeism is an act on the part of a worker of not turning up for duty at the scheduled reporting time of the shift for which no information is given by him/her. It is a sudden absence from work. In the case of planned leave, the management knows in advance, and therefore, alternative arrangements can be made. It is the absence without prior information that results in the loss of valuable man-hours, as the poster is referring to this.
3. No doubt, a study of the pattern, trend, and severity of absenteeism as understood above needs to be taken on a short-term and long-term basis over a period.
4. While the systematic procedure for data collection of absenteeism department-wise, shift-wise, type of job-wise, gender-wise, marital status-wise, season-wise, and close to weekends/festival holidays needs to be put in place, immediately start with the department where this problem is severe and take corrective actions like counseling, warnings, etc.
5. Among the prominent factors generally known to cause absenteeism are the distance from residence to the workplace and mode of transport, sudden illness/death of a family member or close relative, uninteresting work, involvement in vices like drinking, gambling, indebtedness, farming work, apart from adverse working conditions like excessive heat, dust, etc., either individually or in combination of one or several of them.
To measure the daily percentage of absenteeism, company-wise and department-wise, divide the number of workers absent by the number of workers scheduled to report for duty, multiplied by 100.
The problem of absenteeism requires a multi-pronged attack after a clear analysis revealed by the study as referred to above. It may require corrective actions on the part of the management in improving working/service conditions together with counseling, disciplinary actions in fit cases.
Regards,
Vinayak Nagarkar
HR and Employee Relations Consultant