Well, from my own experience, as I have worked in hotels, hospitals, corporate, BPO, IT, and retail, I would strongly recommend going for the hotel industry. It is always a rising sector, and rarely do hotels or hospitals get closed down. You will experience a good working culture, environment, and learning opportunities, especially in areas like care, courtesy, employee relations, and recruitment of all types from civil engineers to housekeepers, chefs, CFOs, IT specialists, and cocktail experts.
The Hotel Industry: A Comprehensive Sector
The hotel industry is an industry in itself with all departments under one roof, including front office, housekeeping, F&B service, F&B production, kitchens, stewarding, engineering, reservations, security, sales, banquets, marketing, financial control, planning, projects, media, creative cell, HR, legal, admin, liaisoning, training & development, and laundry, to name a few.
Moreover, it is an organization where the focus is on guest service. Therefore, HR is also aligned accordingly, and the opportunities for learning and growth are immense. Starting from the hotel industry, after a few years, you can shift to any other corporate sector like BPO, healthcare, retail, or the service industry. Most large old corporate groups have realized the critical importance of taking care of their customers, both internal and external, in today's global perspective.
So, have faith, courage, and the right attitude. Join the hotel industry. However, let me warn you—the glamour in the hotel is only for the guest. For employees, it's all about hard work and guest delight.
Best wishes,
Rajesh Satyal
Head HR