PPT on Negotiation Skills workshop we conducted recently for a bluechip MNC

I am attaching here the PPT from a negotiation skills workshop we conducted recently for a blue-chip MNC. It also contains embedded self-assessment exercises and other role-play exercises. The deck is also annotated with notes that you may find useful.

The workshop is based on the work on negotiations by The Harvard Negotiation Project. For those who are more interested, I will direct you to read the book, "Getting to YES" - it's a fantastic book, virtually considered a bible for negotiators.

Hope this helps some of you in this community! Arun

Team Building Events | Corporate Learning Programs

Dear Arun,

Thank you very much for the PowerPoint presentation. It is wonderful. I was unable to access the three Word files embedded in the presentation - (i) Questions for self-assessment, (ii) Answers for self-assessment, and (iii) Tough customer exercise. If possible for you, could you please share them? I am also interested in the book you mentioned on 'Negotiation Skills'. Could you confirm if you are a trainer or part of a training agency? Additionally, could you let me know if you are based in the Delhi region?

Regards,
Sonali Piri

Dear Arun,

Your presentation is very good and fits all situations. I believe you can prepare another nice presentation on employees' attitudes at the workplace for me. I would be so grateful if you could do it for me. Hoping to hear from you soon.

Dear Arun,

The presentation is very good and fits all situations. It can be useful training material and a guide as every person in their life requires negotiation, whether at home or in the office.

Thank you for sharing such a powerful PowerPoint presentation. Do you have any other materials to share? If yes, we are eagerly awaiting more things to learn from you.

Ulahs Kavathekar
919765401536

Dear Arun,

Brilliant PPT; it helps everybody in their personal and professional life across all domains. I have sent you an email and am looking forward to your response.

Thanks,
Tamana S

Hi, guys - thanks for the appreciation.

Our areas of focus are leadership, team building, innovation, and sales trainings. We will continue to share material on these four areas in this forum. For topics like employee attitudes, we are not the best people to comment on.

Thank you!

Dear Arun,

Thank you very much for the kind gesture of sharing the Nego presentation slides with us. Would you be so kind as to forward to me the 3 Word files on:

1) Questions for Self-Assessment
2) Answers for Self-Assessment
3) Tough Customers Exercises

This will help me better understand your presentation. I really like your slide presentation. I will obtain a copy of your recommended book to delve deeper into the topic of negotiation.

My email: puncaktcs@gmail.com

Thanks,
CTFoo
Malaysia

Dear Arun,

Superb presentation! I would be grateful if you could please send me the three Word files referenced in the PowerPoint presentation.

Regards,

Dear Mr. Arun Rao,

Your presentations are smartly designed, but I could not access the three Word files embedded within the presentations. If possible for you, please share these files. I am also interested in the book referred to by you on 'Negotiation Skills.'

Thanks for your efforts in sharing the valuable material.

Regards

Hi, guys,

I'm glad many of you found this useful. Since some of you are unable to access the embedded files, I am attaching it separately here.

Thank you, Mr. Arun Rao, for the attachments. Now, the PowerPoint presentation can be very well appreciated. These attachments have completed the PPT and provide valuable information to most of the sales team.

Regards,

Dear Mr. Arun Rao,

Good one. Footnotes will guide us to understand and use the presentation better. Thanks for your wonderful contribution. I am posting here the content of the book suggested by you, "Getting to Yes," for the benefit of all who would like to use this presentation.

Thanks and Regards,
Sowmini.

Hi Arun,

I went through the PPT and your website; both are impressive. I work as a consultant, and I conduct a lot of independent training sessions for companies. Some of my popular training programs include Corporate Alignment, Excellence in Communication and Leadership, PDP, and more. Please let me know if you would like me to share my work with you if needed.

Regards,
Mohammed Faheem
9840510406

"When 'I' is replaced with 'WE,' 'Illness' becomes 'Wellness'."

Mr Arun Rao

It is an excellent presentation and the quality of footnotes add to the value of the presentation.

Theodore Roosevelt and George Perkins anecdote is remarkable.

Considering that it all happened a hundred years ago, make us salute

George Perkins for his ingenious way of looking at the problem.

In modern management parlance he converted the CHALLENGE to an OPPORTUNITY.

A unique case of buyer becoming a successful seller!!!!

Simply astounding.

Emotions do play a part in negotiations and it is handled well.

The LAS and MSP are seen from both the parties from their own perspective initially.

Thinking from the other side makes a lot of sense and does not limit us to taking a position.

The virtues of not taking a position is well explained.

I would like to add my thoughts as under.

PREPARATION - OWN WORKING

In an actual negotiation process there are many things involved.

Let us take the example of an Industrial Purchase.

In an Industrial Purchase from the point of view of buyer he has to freeze his technical and commercial

aspects before the talk on final price negotiation takes place.

If it is not dealt in three distinct phases of Technical, Commercial and Price there would be chaos.

Looking at the same scenario from the point of view of Seller, he should have done a thorough

analysis of his costing, his margins, his sales target for the quarter/ year etc.

PREPARATION - KNOW THE OTHER PARTY

The buyer should find out by his own estimations whether seller has sold similar item

at what price, a guess work of his costing, his current sales order level, whether his purchase will

be a fore runner for many other companies in his group etc.

The seller on his part should find out whether buyer has options from other suppliers,

time / dead line compulsion, potential future sales with the same buyer etc.

Similar preparation can be extended to other examples as well.

Tactics mentioned constitute a good revision.

In your future presentations you may like to touch upon the PREPARATION aspect also.

Thanks for your lovely presentation.

V.Raghunathan……………………………………….. Navi Mumbai

It is a fruitful ppt. It is wonderful. I could not access the 3 Word files embedded in the presentations - (i) Questions for self-assessment, (ii) Answers for self-assessment, and (iii) Tough customer exercise. If possible for you, please share it.

Regards,

Hussein Wehbe

Hi, guys - for those of you requesting the Word documents, please refer to the message trail - I have posted it separately there.

Thanks to all for your generous comments too.

Arun

Hi Raghunathan!

You have nicely analyzed the process of negotiation. The preparation in the case of industrial buying/selling situations, the homework is the basic need. Quote: "The seller, on his part, should find out whether the buyer has options from other suppliers, time/deadline compulsion, potential future sales with the same buyer, etc." This activity is also known as "commercial intelligence or market intelligence." Without this, we cannot sail smoothly to strike a successful deal. I hope you agree.

With regards,

Exemplary one! Highly useful for a 2 to 3-hour module on negotiation skills.