Effective Communication Tips for Administrative Executives
Being appointed as an Administrative Executive is a significant job with enormous responsibility and requires effective communication amongst colleagues. You mentioned that you are very INTERACTIVE WITH EVERYONE - how were you communicating earlier?
Well, there are many ways of effective communication. It is necessary for you to understand that not only reading, speaking, and writing are important forms of communication, but they are certainly:
• Body Language - You can communicate effectively by using your smile and gestures.
• Avoid Interrupting - When a colleague or someone is speaking to you, do not interrupt. Instead, listen, analyze, and then respond with what is understood and relevant to the point.
• Repeat Back the Important Aspects - If the other person speaks quickly, you can ask them to slow down or repeat what you understood for clarification.
• Avoid Asking Bizarre Questions - Instead of saying, "You didn't have?" ask, "Have you done...?" This way, the other person won't be confused and can answer what you are looking for.
• Maintain a Calm and Steady Tone - Don't speak rudely or too quickly. Be calm, steady, and communicate effectively.
I hope these tips help you in enhancing your communication skills in your new role.
Best regards