Starting a New Job Without an HR Department: Where Do I Begin?

Hi, I just moved to a company where there is no HR department. I don't know where to start. I need some guidelines. Please help. Thank you in advance.

Regards, Sal

Setting Up a New HR Department

So basically, you want to set up a new HR Department. Before going further, I would like to have some details such as your qualifications, experience, etc.

Setting up an HR department is not easy, and it always requires experience and expertise to do so. This issue has also been discussed by members here many times in the past, so you just need to use the option "RESEARCH."

Below is a set of KRAs for the Human Resource Department. This may help you organize your workflow. Kindly go through the same and let me know if you have any doubts.

Human Resources KRAs

1. Recruitment & Selection
- Reduce the average time taken to fill vacancies.
- Reduce the average cost per recruitment.
- Finalize selection in 5 weeks for each individual position.
- Workplace accidents
- Reduce workplace accidents.

2. Building Capabilities and Organizing Learning
- Training
- All workforce below middle management should receive a minimum of 4 days of training.
- Maximize induction training. Maximize training workshops.
- Employee Development
- Training needs analysis & competencies development.

3. Performance Management
- Performance Appraisal
- Managing employees through KRAs
- Achieve 100% performance appraisals against total employees.

4. Monitoring Employee Deployment

5. Compensation and Benefits

6. Employee Relations

7. Statutory Compliance

8. Reward Management

9. Effective HR Management Systems, Support & Monitoring

10. Workplace Management
- Reduction in absenteeism per employee.
- Increase in employee satisfaction.
- Talent retention and turnover ratio.
- Reduce the labor turnover.
- Benchmark total HR costs externally.

Regards.

List of HR Activities for a Start-up

1. Employee Handbook (A Document to be Submitted to New Joinees)

- a. Short Introduction of the Company (2 pages max)
- b. Code of Conduct (3 pages)
- i. Attendance/Punctuality
- ii. Absence Without Notice
- iii. Telephone and Internet Use
- iv. Dress Code
- v. Tobacco Products
- c. Leave and Holidays (2 pages)
- d. Performance Policy (1 Page)
- e. Grievance Policy (1 Page)
- f. Termination Policy (1 Page)
- g. One-page Document for New Joinees Checklist (Documents to be Submitted)

2. Recruitment Process (Documented) and Workforce Planning (A Standard Document for Management Use)

- a. Manpower Requisition
- b. Standard Procedures of Selection
- c. Hierarchy of Selection
- d. Orientation and Probation
- e. Work Hours/Shift Timings, Breaks
- f. Personnel Information

3. Induction Management (A Standard Document for Management Use)

- a. A Chart of Organization Hierarchy
- b. A Gist of HR Policies – Attendance, Leaves, Performance, Office Conduct, and Codes
- c. A Gist of Compensation and Benefits
- d. A Gist of Performance Review

4. Employee Records (Files with a Set of Documents for Each Employee)

- a. Interview Details with Correspondence
- b. Complete and Latest CV of the Employee
- c. Interview Records
- d. A Completed Employee Form Including References
- e. Educational Certificates and Sheets
- f. Any Other Required Documents
- g. Medical Reports
- h. Relocation Details if Any
- i. Work Permits and Related Documents
- j. Employment Related Letters

5. Performance Management

- a. Objective of the Performance Reviews
- b. Performance Goals and Criteria for Reviews
- c. Performance Review Procedure
- d. Performance Reviews Schedule
- e. Performance Reviews Hierarchy
- f. Performance Development Meetings

6. Compensation and Benefit Management

- a. General Benefits Offered to the Employees
- b. Rewards – Temporary and Permanent
- c. Payroll

7. Training Management

- a. Need Assessment
- b. General Training
- c. Topical Training
- d. Skill Enhancement
- e. Advancement of Knowledge

8. Exit Process

- a. Hand Over
- b. Exit Interview and Forms
- c. Contact Information

Thank you all, but the fact is all documents like the handbook, code of conduct, and job description are available, but they have not been updated since 2010. I want to suggest something that could be beneficial to the company.

Creating a Manpower Plan

As per your question, I worked in the HR department for 4 years as an Assistant HR Manager in a hotel where everything is updated and available. All I need is to apply that knowledge. I need to know how to create a manpower plan on an Excel sheet since we have 30 employees in different departments. This plan is essential for budget preparation, and I need a simple format.

Regards