Hi
This is not a simple cut & paste. You are dealing with employees and they are your prime resourse.
I presume that you are qualified and authorised to take decisions on competencies.
One needs to identify the competencies and map them properly. Probably a Test ( assessment) may be run to measure the competencies. The training need requirement may be part of the report, which HR can address.
If you have a softskill training program in your company, this can be linked to the training and you can see the benefits. For this you need a good eLearning tool along with some Trainer led programme once a while.
There are some companies which ca help in competency mapping and assessments. ( Eduquity, bangalore -
<link outdated-removed> ) . Do you want to approach them to make your life simpler?
I am also enclosing some forms that are on internet and can give you some insight
Hire consultants if they are from a company or they are very reputed in the industry (like Parekhs & raos). Do not hire consultants without screening their credentials.
Let me know if you need more information.