Parameters To Gauge HR Performance

Dear Colleagues,
We are trying to establish parameters to gauge performance in HR Department. would like to have your views that corporate HR on generalist profile should have these KRA/parameters of performance.
Regards,
Megha

Dear Megha,
In my opinion the following KRA's can be practiced.
Attrition rate control,
Training Mandays planned Vs Achieved,
Recruitment cost control,
On time statutory compliances,
Filling up vacant positions within prescribed time limits,
Skill Matrix (Radar chart for number of persons/ skill and number of skills/ person),
Control of unauthorised leave/ Leave without pay,
Control of Absenteeism,
Control of late reporting,
No loss of mandays due to strike lock out,
Zero loss of company's property due to theft, pest infestation,
100% security personnel on duty without vacant positions,
Nil grievance relating to payroll processing,
Nil grievance relating to canteen facility
You can keep adding KRA's based on the needs of your organisation from time to time. The weightage you assign to each KRA can depend on the importance of the respective KRA to your organisation.
MVK