Markets are constantly changing so to remain a leader in a particular industry requires continuous improvement and change to adapt to changing conditions.
Not so for employees whether executive, managerial or working level. Human beings have not changed for centuries. Their response to managerial actions and inactions changes only in degree, not in direction. So leadership of them remains the same. Treat them with great respect and they treat their work, their customers, each other and their bosses with great respect. Treat them with disrespect by issuing lots of orders, not listening to them respectfully, not responding directly to their concerns, and not sharing with them whatever information they want all treat them with disrespect thus causing them to treat their work, their customers, each other and their bosses with the same level of disrespect.
In other words, the command and control approach to managing people creates the very problems its commands are intended to fix while the opposite approach, call it autonomy and support, creates a fully engaged, highly motivated and committed workforce with high morale and innovation literally loving to come to work and at least 300% more productive than if poorly engaged.
Best regards, Ben Simonton
Leadership is a science and so is engagement