COACHING AND 360 DEGREE APPRAISAL.
The PERFORMANCE MANAGEMENT is a cyclic management
process , consisting of
-planning performance
-appraising performance[ 360 DEGREE APPRAISAL]
-managing/developing performance [ coaching/training etc]
-reviewing performance
-rewarding performance
and this is a continuous process.
HERE YOU SEE THE ROLE OF 360 DEGREE
AND ALSO THE ROLE OF COACHING.
COACHING DOES NOT SUBSITITUTE 360 DEGREE SYSTEM
IT IS A SUPPORTING TOOL FOR HR DEVELOPMENT.
PERFORMANCE MANAGEMENT is a development process.
=========================================
360 degree appraisal system is a diagnostic tools, which
helps to determine the gaps in performance .
=================================
COACHING
Coaching is a modern and rapidly growing method for helping others to improve, develop, learn new skills, find personal success, achieve aims and manage life change and personal challenges. Coaching is effective for all situations, whether in personal life, career, sales or corporate and business life. Coaching of this type is different to training. Coaching draws out rather than puts in. It develops rather than imposes. It reflects rather than directs. Coaching is reactive, flexible and enabling, not prescriptive or instructional. Coaching is non-judgemental.
Coaching is about getting the very best out of someone and enabling them to make decisions that will improve their performance and career.
Coaching is a two-way process.
COACH COULD BE
-HR MANAGER
-TRAINER
-MANAGER
-SUPERVISOR
ETC
COACHEE COULD BE
-EMPLOYEE OF ANY LEVEL.
IN COACHING PROCESS,
EMPLOYEE : performs in front of the coach.
COACH: coach freezes the action at a point and appraises
the performance. and provides feedback.
COACH: coach defreezes the action.
EMPLOYEE: seeks advice/feedback and makes changes in
action plan and performs again in front of the coach.
AGAIN THE SAME IS REPEATED
COACH: coach freezes the action at a point and appraises
the performance. and provides feedback.
COACH: coach defreezes the action.
EMPLOYEE: seeks advice/feedback and makes changes in
action plan and performs again in front of the coach.
This cyclic process continues till there is a permanent change
in the performance of the employee.
THIS is widely used in
-sales areas [ on the job coaching]
-customer service
-production process
etc etc
HERE IS THE APPRAISAL IS DONE CONTINUALLY, TILL
THE RIGHT PERFORMANCE IS ACHIEVED.
BUT COACH USES A SHORT APPRAISAL METHOD FOR THIS
PURPOSE AND NOT THE 360 DEGREE SYSTEM.
BUT THE ORGANIZATION POINT OF VIEW , YOU STILL NEED
360 DEGREE SYSTEM.
COACHING DOES NOT SUBSTITUTE 360 DEGREE SYSTEM.
SO MY SUGGESTION IS, PLEASE GO AHEAD WITH YOUR
SET OF 360 DEGREE APPRAISAL SYSTEM.
BENEFITS OF COACHING
-accelerated personal growth and understanding of self
-a lifelong journey of personal excellence and knowledge
-the ability to enhance any job-role in any organization and industry -
-coaching brings out the best in people and motivates them to be the very best in whatever they do , in all manner of jobs and careers
-more options in life - important and rare choices of when to work and with whom
-a right and good purpose and meaning in life, measured in real value terms of effort and reward, not lost in a corporate fog
BUT COACHING IS EXPENSIVE AND HENCE OF SHORT DURATION.
ONCE AGAIN PLEASE GO AHEAD/ SET UP YOUR ORGANIZATION
360 DEGREE APPRAISAL SYSTEM.
HOPE THIS IS USEFUL TO YOU
regards
LEO LINGHAM