Employee Issue Exgratia Amount

Dear All,
I am working in Executive catogory at middle management level.
In my previous company the exgratia amount were disbursed when i contacted them about my Bonus or Exgratia amount they told me that the exgratia amount is only payble to employees who are present on muster of company and therefore i am not eligibly for the said amount..
Can anyone suggest any way to get the bonus/exgratia amount..
Rahul.

please refer your appointment letter if it is the policy of the company or mentioned in that then its no meaning to ask them for the exgratia/bonus.
Few companies are showing bonus as a part of their CTC it is deducting from the salary of the Employee if the same thing is with you than you kn ask for the bonus because you are Eligible.

Dear Mr. Rahul
There is difference in Bonus amount and Ex-gratia amount, as such you have to be make sure exactly what type of amount you what to claim?
If it is a bonus amount and you are governed under the definition of the employee under the Bonus Act i.e. your salary was less than 10,000/-pm during the period concerned and you had worked more than 30 days with your previous employer then you are entitled for the same and you can file a claim/complained before the concerned Labour Authority because the payment of bonus is paid to the ex employees also and the company is bound to pay the same.
if it is not a Bonus or it is ex-gratia then it will be governed by the terms and conditions of your appointment letter or by the company ’s policy because the ex-gratia is a payment which is paid on the policy of the company concerned and not under the provisions of any Act.
Pkjain

Dear Rahul,
Mr. P.k.Jain is correct. If your salary was above 10K per month then u can't go to claim/complained before the concerned Labour Authority related to un paid bonus amount. Kindly cross check the Exit clause / full & Final Settlement clause of your last organisation policy.
Thanks/Regards
Ratikanta Rath

Bonus - is a statutory payment, which is governed by an Act.
Exgratia - is desire of a company. It is policy of the company.
You can claim Bonus - if you feel that you are eligible - But not Exgratia.
Balaji