How Does Reporting System Improve Business Efficiency

Dear Friend,
Can anyone help how does reporting system (Daily reports, weekly reports & monthly reports of sales managers) can improve busines efficiency?
If possible with ppt presentations
mail me at
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Rajesh K

Dear Rajesh,
In my organization I implemented a HRMIS System where the top management including MD / CEO discuss the weekly perfomance in all the areas including Recruitment, Training, Interview etc. Its a weekly meeting, the system is very effective and is really usefull to track the progress of the business it is similar to a PDCA Cycle of Plan-Do-Check-Act.
Regards

hi antony,
can u plz explian in a bit detail that what exactly u have implemented in this system..
dips

Hi Dips,

This system is called as BORTTS meaning Branch Operations Recruitment and Training Tracking System. Ours is a insurance company where we have braches across India and still we are expanding. Every business has a plan we too have a plan of opening 400 branches more and doing 4000 recruitments in the current year. Now if we don't have any system for tracking the progress then at the end of the year one find himself at a system where nothing can be done. This system helps to Plan-Do-Check-Act every week.

This system is desinged in MS Excel and Access. The System will throw all the planning figures be it a opening of a branch, where the opening of a branch is divided into 5 phases and recruitment again is divided into 6 phases starting from Need....Sourcing of CV's and goes on till the person completes his/her induction. and again the person has to attend atleast 4 trainings in a year. This sytem will throw the names of the people who has to attend the training and when he has to attend and where he has to attend.

Finally the actual progress will be compared with the plan to see the status of the Branch Commencement, Recruitment, Training. If any deviation is there it will be rectified immediately. This actually saves lots of money in recruitment and training. Since the progress is monitored weekly everything can be planned accordingly.

Now I am in a process of creating a manual for this system, once it is done I will be in a position to send you the flow chart of how it works.

Regards

hi,
I cudn't get it completely,
proabaly when u'll send the manual, i may understand it...
but this is new to my interest and i would love to know about it....
i'll look forward to your additions to this thread...
dips

Dear Mr. Antony
can you please forward some excel fomats for reporting system
Daili Repoting
Weekly reporting
Monthly reporting by sales managers
How can all the above mentioned reports be useful in improving business effciency
Thanks
Rajesh K
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Dear Rajesh,
If you can tell me what exactly you are trying to capture from the report I can help you. Because the content of the report may differ from company to company.
Regards

BUSINESS EFFICIENCY USING REPORTS

REPORTS are meant for

-informing the sales managers

-helping the sales managers to make effective decision

to improve results interms of

-effectiveness

-effeciency

0f the people / sales organization operation/customer

service etc.

The bottom line results, due to efficiency/effectiveness ,

could be improvements in

-retention of good people

-termination [ loss]

-induction conducted

-induction success

-orientation conducted

-no. of recruitment

-attrition rate

-market share

-sales volume

-sales revenue

-gross profit

-sales operational improvements

-net profit

-effective area coverage

-effective customer coverage

-effective distribution coverage

-effective product ranging

-effective product fitness

-effective customer service

-effective merchandising

-effective key accounts management

-effective major accounts management

-effective vendors management

-effective resellers management

-effective wholesalers management

-effective distributors management.

etc etc.

THE SALES MANAGER, USING THE REPORTS,

IDENTIFIES

-THE PERFORMANCE GAPS,

-VARIANCE IN ACTUAL VS TARGETS,

-MISSED OPPORTUNITIES IN THE MARKET,

-AREAS FOR IMPROVEMENTS IN SALES PERSONNEL

-AREAS FOR IMPROVEMENTS AGAINST COMPETITION,

-DROP IN PRODUCT SALES

ETC ETC.

A thorough analysis / review of the various reports

[daily/weekly/ quarterly etc] identifies the performance

gaps [ quantitatively/ qualtitatively] in

-effective recruitment

-better induction

-more sales training

-territory sales

-territory coverage

-representative poor performance

-poor customer service

-loss of customers

-customer complaints

-cusomer dissatisfaction

-ineffective account servicing

-ineffective account planning for key/major accounts.

-poor product sales performance

-poor product acceptance

-lack of product awareness

-poor product positioning against competition

etc etc

The sales manager uses this knowledge to develop

improvement programs like

-sales training

-product training

-sales skill training

-territory coverage

-customer coverage

-distributor planning/development

-key accounts planning/development

-improving product ranging

-application training

-customer technical training

-restructuring the territory [ if required]

etc etc.

regards

LEO LINGHAM

Dear Anthony,
Would request you to upload your manual/flow chart on this site so that other members too can use it.
Hope you will share the same with us soon.
Wish you all the best for early completion of the manual.
8) 8) 8) 8) 8)