Navigating Healthcare BPO: What's the Best Recruitment Approach and Attrition Rate?

Hi there, I am working as an HR Generalist in a Healthcare BPO. Can anyone please help me to get the following details?

1. The current attrition rate in Healthcare BPO companies.
2. In the current trend, what type of recruitment is suitable - post recruitment or campus recruitment?

Please assist me in obtaining this information.

Regards,
Karthi

You may want to specify whether you are looking for attrition in international BPO (Healthcare) or domestic (Healthcare)? In any case, in the Chennai market, the BPO general attrition rate in voice process (night shift) is anywhere between 2.5% to 4% per month, and in non-voice, it is around 3%. If you want to know more, please specify your exact business vertical within Healthcare so that I can share the appropriate information. Regarding recruitment type, it is important to understand your domain knowledge requirements.

Thank you for the information. I am looking for the attrition rate for International BPO. Is the above-mentioned percentage applicable for International BPO? Regarding our company, we are into Healthcare IT Solutions and deal with Medical Billing & Coding for US Clients.

Regards,
Karthika