Dear All
Want your suggestion on a typical situation :-
There is a team of Marketing in a hierarchy from top to bottom like
Director - National Manager - Zonal Heads - Sr. ASM's - ASM's - Executive
In this scenario we are referrng to a problem of North Zone.
Zonal Head (north) is doing a wonderful job (Topper of all Zones)
Sr. ASM (north) one of the key performers in the team (Scenario If 100 is the turnover 40 is acheived by him rest 60 is the achievement of rest of the team) - Behaviour - Too Ambitious , Arrogant , Impatatient but self motivated does not take much support of the Zonal Head ( Except for stragegising and one ot 2 meetings if required) - Nobody likes him as a person except for his performance.
Now he fixes a meeting with a prospect without involving Nationa Head or Zonal Head straight approaches director to accompany him. Director agrees and attends the meeting when comes enquires about certain points with national head who shows ignorance about the case saying will check with Zonal head who in return gives similar reaction.
The case taken up by national head with sr. ASM why you didnot involve your senior in hierarchy answer recieved i wanted to close the deal without involving too many people.
Now how should the same be taken by Zonal Head - In a scenario where people like him as well as find him to be dynamic.
He is not considered as the senior by Sr ASM or He is trying to belittle him or He is trying to show he is the best.
How he should be handled by Zonal Head so that it does not get repeated again.Keeping in view his performance.
Thks for your time.
Want your suggestion on a typical situation :-
There is a team of Marketing in a hierarchy from top to bottom like
Director - National Manager - Zonal Heads - Sr. ASM's - ASM's - Executive
In this scenario we are referrng to a problem of North Zone.
Zonal Head (north) is doing a wonderful job (Topper of all Zones)
Sr. ASM (north) one of the key performers in the team (Scenario If 100 is the turnover 40 is acheived by him rest 60 is the achievement of rest of the team) - Behaviour - Too Ambitious , Arrogant , Impatatient but self motivated does not take much support of the Zonal Head ( Except for stragegising and one ot 2 meetings if required) - Nobody likes him as a person except for his performance.
Now he fixes a meeting with a prospect without involving Nationa Head or Zonal Head straight approaches director to accompany him. Director agrees and attends the meeting when comes enquires about certain points with national head who shows ignorance about the case saying will check with Zonal head who in return gives similar reaction.
The case taken up by national head with sr. ASM why you didnot involve your senior in hierarchy answer recieved i wanted to close the deal without involving too many people.
Now how should the same be taken by Zonal Head - In a scenario where people like him as well as find him to be dynamic.
He is not considered as the senior by Sr ASM or He is trying to belittle him or He is trying to show he is the best.
How he should be handled by Zonal Head so that it does not get repeated again.Keeping in view his performance.
Thks for your time.