Struggling with Unresponsive Clients on TDS Filing? How Do You Handle This?

I'm working in a Pvt Ltd Company in the Accounts Department. As we are going to file IT returns for our company, we have started collecting TDS certificates from our clients. Most of the clients have filed their TDS online (26AS). Some clients still haven't filed, so we are unable to claim that amount. They are also not properly responding regarding the deducted TDS amount, and they are not willing to refund our deducted TDS amount.

Could anyone please suggest an idea on how to prompt them to automatically file our TDS, or how to make them refund our amount?

An earliest reply would be highly appreciated. Please help me.

Thanks in advance.

To ensure clients file TDS and refund amounts promptly, you can take the following steps:

1. Send Formal Notices: Send formal letters or emails to clients who have not filed their TDS certificates. Clearly outline the consequences of non-compliance and the legal obligations.
2. Follow Up: Make regular follow-up calls or emails to remind clients of their pending TDS filings and refunds.
3. Offer Assistance: Provide assistance to clients in filing their TDS if needed. Offer to guide them through the process to make it easier for them.
4. Legal Action: If clients continue to be non-compliant, consider seeking legal advice on the next steps. Labor laws may provide avenues for recovering the deducted TDS amounts.
5. Maintain Records: Keep detailed records of all communication and actions taken regarding the pending TDS amounts. This documentation will be crucial if legal action becomes necessary.

By following these steps, you can encourage clients to fulfill their obligations regarding TDS filings and refunds promptly.