Employee Left Without Notice: Should HR Provide Relieving and Experience Letters?

Query Regarding Relieving Letter & Experience Letter

I have a query regarding the relieving letter and experience letter. One of the employees resigned without any notice period. She left the office without completing her exit formalities. Now, after one month, she is asking for a relieving letter. She was informed that she would receive it only after completing the exit formalities. Should the HR department provide her with a relieving letter, an experience letter, or both?

Please help me in this case.

Regards

Issuing a Relieving Letter Without Formal Release

If an employee is not formally relieved, how can HR issue a relieving letter? The very meaning of the relieving order is that the person has been relieved from his/her responsibilities. It is issued only when the employee has undergone the exit formalities. Therefore, the request made by the employee is not maintainable and can be refused.

In this scenario, as per the records, the employee would still be in service but on leave without intimation, and HR can rightly send a letter stating that the employee has been absconding. HR can also ask the employee to come to the office and complete the formalities before issuing the relevant certificates.

Regards,
Madhu.T.K