hi napope an neha,
QWL provides satisfaction and increase in peformance at workplace..correct.
now to add to what neha said, QWL is another factor for motivation in organisatinal behaviour terms and reflects good organisational culture.
QWL includes many constituents like-
# Discipline
# Hygenic conditions
# horizontal and vertical commuication
# spacious office
# organisational values
# working environment
# proper handling of grievances
# encouragement from seniors
# trasparency etc.
these are some of the constituents , which when appropriate create good QWL an increase employee satisfaction and motivate them to perform better which in turn benefits the company also..by increasing quality of work and profits.
It is very obvious that if the employee is satisfied from the company , he will work wholeheartedly, on the contrary bad quality of work life effects directly on indirectly the company..
It effects the companies strategic decision in the following ways-
# satisfied employees will perform better so gives the company full liberty to concentrate for best decision making..
# dissatisfied employees may cause increased attrition which causes company to look again for new recruitments , so it effects the strategic plans..
# if everything is stable, the company can assume for long run strategies and in this QWL helps a lot..
In all QWL directly effects the organization's strategic plans....
hope u satisfied with the answer....
dips