A very practical situation for many of us, irrespective of where we work and Shri AVS has sprung up another reality.
While argument is a traditionally accepted word, thanks to the longstanding existence of organized Judiciary,
usage of word REASONING seems to score over it.
That has prompted Management Pundits to come out with a quote
“ Fools argue, while, wise men reason out.”
The process of reasoning requires a greater deal of understanding of the other person.
It is a matured listening skill giving importance to the other person’s views and eventually prevailing over.
Having listened, the process of convincing the other person is an exhibition of Assertive Behavior (pl note assertive, not aggressive like those who argue).
Perhaps this is also referred as an attribute of ‘Buy In’.
Now let us examine the next observation made by Shri Guru about dealing with ‘non professionals’.
The situation is a challenge and the word ‘non professionals’ itself is a relative term.
If we do a soul searching within our own heart, we would know where we stand,
after an introspection on a scale of 1 to 10.
On a comparative note it will be difficult to meet any one who is a ‘thorough professional’.
So it will be a testing time for us.
In my opinion, our own 'professional behavior' should get the better of the other person.
Notwithstanding the behavior of other person, we can still aspire to be "professionals".
For people like the incomparable Mahatma Gandhi, never say die Abraham Lincoln, embodiment of patience Nelsen Mandela,
Bangla ‘sher’ Shaikh Mujibur Rehman , Latest Myanmar Leader Suu Kyi - the challenges were enormous, as they were fighting against all odds and for many long years.
Yet they were all victorious after a heroic struggle.
I firmly believe that comparatively, we all face trifle challenges and can take on the ‘non professionals’ by proven professional ways.
Other views are invited for more learning.
V.Raghunathan……………………………………………………………………………..Navi Mumbai