Anuradha’s statements:
statement 1: Remember Flexi Time should be used as a OD and EE tool rather than a distribute-to-all measure.
statement 2: Seondly discouraging or punishing individuals from taking a leave or leaves is ridiculous. As per shop & establishment act one weekly off is mandatory. Besides that every individual is eligible for 15 days PL and 12 days SL/CL. So preventing or incorporating measures from preventing an employee from taking a leave is illegal.
Statement 3: We still are an old economy based job sector following Theory X models
Statement 4: Keep your reporting time from 7am to 10 am and closing time 4 pm to 7 pm. A biometric attendance system should ensure that a person coming in has to do compulsory 9 hours else risks losing his CL's.
Statement 5: First of all a Flexi time policy cannot be implemented without a budget to develop IT systems and realingnment of the core HR policy especially the KRA's
Statement 6: Also you need to understand western models cannot be blindly emulated in India primarily due to the skill gap,pay compression and above all workforce attitude.
answers to the above
i. not necassary, depends entirely on scope. normally in organisation wide interventions, it will be meant for all.
in a pilot stage yes it could be tested in a particular section/ location/ dept/ divison and so on..
there are cases wherein the same will be used as a positive discrimination measure. at my previous employer we used to encourage physically challenged people and women with spl. constraints to work with us.
for these people, office conveyance was sanctioned even beyond financial viability.
next from our side we were 100% Flexible in timings from our side.. only constraint was business needs.. we allowed the employee to decide here..
and the best part was earlier we had nil women working with us initially and we achieved 25% female workforce with constraints in 3 months.
ii. coming late or leaving early is not a bane only unscheduled leaves affect the bottom line.
all across the world employers impose penal clauses on people to come on time...
the respect for employee goes on decreasing with rank...
promoter or owner feels he/ she is is the only one who is most intelligent and responsible..
people lie to their bosses to take leaves.. this is disease.
now this statement reinstates pride of an employee at the lowest level.
it treats everyone as responsible...
doesn’t matter how many hours you come in late/ leave early, you are equally intelligent/ accountable as the CEO feels for himself.
iii. While making a roster, the manager must consult his direct reports and then only make it…
Barring Emergencies, If there are deviations, it means the manager lacks planning abilities and the employee lacks reliability.
iv. overtime and extra hires means manager lacks planning ability
only a specialist who has diagnosed and will be treating the patient has the power to sanction sick leaves.
Here the best thing is employee and his family are covered for all medical costs including OPD by the employer. He/ she doesn’t need to think twice even if it’s a minor issue before going to a hospital.
v. company provides 30 days of paid vacation including air tickets to an employee.. not a single case of cheating an employee exists..
vi. Almost Nil overtime: everyone has to leave on time.. only an dept head can sanction OT and the extra cost of keeping the office open with support staff has to be justified. Overtime is looked down upon as incompetence. No one calls an employee after working hours or on holidays.
vii. Annual Business plan with quarterly deliverables: every individual barring shop floor workers are employed on annual business plan. Annual business plan for each individual is decided with 100 % consultation and consent between the manager and the employee. The employee deliverables are monitored quarterly.. the manager never breathes down someone’s neck.
viii. the company is a forerunner amongst the few organizations worldwide which have “zero attendance marking”
ix. ISO 9001 nowhere recommends spending of crores of rupees on expensive softwares/ technologies..
The basic philosophy has to be right.
Eg Marriott is no 1 in customer service… if an employee finds a guest struggling with his luggage or even while walking, they will abandon their official duty and first render service to the guest.
Classic lables, an Indian ompany which figured in best workplaces to work for dint have a HR Manager and quality manager for 60 years.. their average salary to a worker was 20k pm when the whole economy was paying 6.5k upwards..
When there were floods, company release loan for all aggrieved.. only 3 people applied for the loan out of 500 affected. Every employee was given a motorcycle as a bonus.
x. company has 30k employees in 55 countries worldwide and operates in 60 sector businesses. Education ranges from trade certificate holder to Phds, age ranges from 23 to >70.. experience starts from zero till veterans.
xi. the global economy started in a big way with french/ portugese/ british coming to india for trade 200 years back. I hope you remember Father of the nation Mr. Mahatma Gandhi started charkha movement against the cotton mills of England.
Today international certifications are the only way of doing business be it food stuffs/ cement/ HVAC/ professional services etc..
xii. credentials of author: …
I have been a topper in bhagat singh college, gold medalist in delhi university in 2 subjects, next PGDM from LBSIM and then completed 1.5 yrs of Phd in change management with 90% from AIMA ... then came various courses like WRAP/ COPC/ performance and competence developer/ compensation n benefits manager/ psychometric testing professional/ ISO 9001/ ISO 270001 / Six Sigma champion/ WRAP/ SA 8000/ ETI/ IEC 17025/ ISO 27001 etc...
during my career i have worked with leading brands: American express/ HCL / Paras group/ April cornell/ Zamil group with a fair amount of expat assignments...
i have been a dept head since oct 20003 and an advisor to CEO since dec 2006
Anuradha,
I do not appreciate and shall not be entertaining any further, unwarranted statements from your goodself…
If you beg to differ, kindly cite specific instances.
I will explain…
Kindly note no further personal statements..
Next a brief on your academic/ professional credentials will be appreciated and is the need of the hour.
This will help me and others understand you in better light.
Thank you,
Warm regards
surya