You should not be sorry Sardhar Sahab. You have posted the result of a survey.
We, HR, are poor performers in a survey compared with other functions, but the fact is that HR CANNOT BE COMPARED WITH ANY OTHER FUNCTION. HR is unique in itself, and no one can ignore the importance of an HR person in an organization.
Yeah, sometimes we don't get good responses from top management for implementing new policies, but it doesn't mean that HR is a poor performer and cannot make good decisions. To my mind, HR is the BEST.
So, there is no need to take this survey result that seriously. There are multiple limitations of any survey; it couldn't be 100% accurate.
Regards,
Chaitali