Struggling with My MBA Project on Customer Attrition in Cellular Services – Can You Help?

afsalkollam
I am a final year MBA student. As part of our curriculum, the summer project has started, and I am facing difficulty in framing a questionnaire. My topic is "customer attrition towards cellular services," and I need help from everyone. Please feel free to assist me in this matter.

Regards,
Afsal.A.S
[Email Removed For Privacy Reasons]
nashbramhall
Have you studied Research Methodology as a topic? If not, please see my post on that. The better way to seek help is to design a questionnaire clearly stating the aims and objectives of your survey, how many responses you expect, and what hypotheses you want to prove, etc.

Please also see posts by Catalyst777 at CiteHR.
afsalkollam
Thank you, sir, for your valuable guidance. I've learned research methodology but am experiencing difficulty in extracting the right recipes for the questionnaires.
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