How Do I Write a Letter for a Performance Enhancement Program for Underperforming Team Members?

Dear Members, I am working as a manager in one of the leading SME finance companies, handling a team of relationship managers and sales officers.

Request for Performance Enhancement Program Letter Format

Can anybody please suggest the format of the letter that is used to communicate the Performance Enhancement Program (PEP) for the team members who are not performing up to their targets, despite all possible support and methods being implemented to increase performance?

Regards, Bhavesh Pardeshi Nasik.

Thank you very much, Mr. B. Jacob, for your valuable inputs! To elaborate further, I require a letter that communicates to the team members that despite the extended support from management and immediate supervisors, they have continuously been underperforming against the sales targets assigned. Therefore, we need to set deadlines to achieve the shortfallen targets and get back on track. Otherwise, the company may need to take strict measures, including the possibility of separation.

Regards,
Bhavesh

Thank you for quickly responding and clarifying your requirements. Let me attempt another outline keeping your current needs in mind.

Feedback on Your Performance Review

We have assessed and evaluated your performance over the past year, and we believe there is significant room for improvement to meet the targets set for you. It is regrettable that you did not meet the performance standards established by management despite receiving refresher courses, product training, and motivational support.

In our view, you have the potential and capability to meet our expectations. It is because of this belief in your abilities that we are expressing our disappointment in your failure to deliver on your promises. However, we are ready to provide our support and commitment to you for the next ____ months to assist you in meeting your targets and getting your performance back on track. Please feel free to approach your immediate superior and/or the administrative manager for any assistance, support, or guidance you may require.

It is crucial for you to understand that this is your final opportunity to achieve your sales targets and perform according to the company's expectations. If, unfortunately, your performance does not meet the company’s standards, we will be forced to take decisive and possibly unpleasant actions, including terminating your employment.

We trust that you will seize this final chance to exert a determined effort to reach your targets and reaffirm your dedication to the organization and its goals.

We wish you success in achieving both your professional and personal objectives.

Regards,

Trust this outline can be appropriately adjusted by you to effectively communicate your concerns to your staff.

Best Wishes