Hi Ganesh,
We have floor walk as in we go to the floor and met the employees , it is a very casual meeting , where in we try to get the pulse , resolve the queries.
In terms of when i say streamlining the process , i want to know what all can we do in making a much better process , we are in the process of having a SOP for the same. I will be really glad if you can provide your inputs on the same.
Regards,
NS