Struggling with Delayed ESIC Pehchaan Cards: How Can We Help Our Employees?

Dear all, I have a few employees who have been working with us for the last three years. On a regular basis, we are paying ESIC contributions, and we have registered them on the ESIC website. They have attended the Pehchaan card photo session, but still, they have not received their ESIC Smart Card for the past two years. We have sent numerous letters and reminders to the ESIC office for the Pehchaan card, but all our efforts have been in vain. The employees are suffering. Please suggest what I should do.

Regards,
Sai Kumar
[Email Removed For Privacy Reasons]

In this situation, when ESIC Pehchaan cards are not received despite registration and multiple follow-ups, there are steps you can take to address the issue:

1. Contact ESIC Office: Reach out to the ESIC office via phone or email to inquire about the status of the Pehchaan cards. Provide them with the necessary employee details and registration information.

2. Visit ESIC Office: Consider visiting the ESIC office in person with all relevant documents and proof of registration. This direct interaction may help expedite the process.

3. Escalate the Issue: If standard communication channels have not yielded results, escalate the matter within the ESIC hierarchy. Seek assistance from higher authorities or grievance redressal mechanisms.

4. Legal Consultation: If necessary, seek legal advice to understand the rights of your employees regarding ESIC benefits and the obligations of the ESIC office.

5. Employee Communication: Keep your employees informed about the steps you are taking to resolve the issue. Transparency can help alleviate their concerns and demonstrate your commitment to their well-being.

6. Follow-Up: Continue to follow up with the ESIC office at regular intervals until the matter is resolved satisfactorily.

Ensuring that your employees receive their ESIC Pehchaan cards is crucial for their access to healthcare benefits. By proactively engaging with the ESIC authorities and exploring all available avenues, you can work towards resolving this issue effectively.