Curious About Open House Grievance Redressal Forums? Let's Discuss What They Are!

Hey folks,

I am Gopala Krishna, working as a consultant with 6 years of HR domain experience. Recently, I was asked in an interview, "What is an Open House Grievance Redressal Forum?" Can anybody help me out with clear-cut details?

Regards,
GOPALA KRISHNA

There are several communication channels originating from the lowest-ranking employees, e.g., forums like waste minimization, quality circles, health, and safety committee, sexual harassment, etc.

Skip-level meetings involve meeting your boss's boss. If the boss doesn't listen or is at fault, then his senior shall definitely help.

CEO direct is more like a hotline to the CEO.

Open house is akin to monthly meetings where anyone can raise an issue, and since most of the senior management is present, a prompt solution can be provided.

Suggestion boxes.

Surya

As Surya also mentioned, the Open House Grievance Redressal Forum is a platform where all the top management, managers, and staff shall attend, and anybody can ask questions irrespective of their profiles. They have to answer the questions. This, in fact, is a forum where employees and management are encouraged to feel that they belong to one family.

This forum generally opens with a presentation by the CEO of the company regarding the company's growth, benefits, success, etc., followed by question-and-answer sections. In this forum, everyone is free to speak and ask questions regarding the company and their job, but the questions should be professional.

Regards,
Bem

Understanding Open House Grievance Redressal Forum

An open house is designed to allow employees to address their grievances directly to board members without following the hierarchical channel. Sometimes, employees may prefer not to use the conventional channel for expressing grievances. For instance, issues such as harassment by an immediate boss, unjustified transfers, or biased promotions can be reported directly at an open house. The management or CEO may then take the necessary steps to address these problems. Reporting can also be done privately.

The open house can also be used for direct suggestions to management. It helps build confidence in employees and supports organizational development (OD) functions.