Need Help Creating a Communication Skills Presentation: Any Resources to Share?

Hello All, I am looking for some help. I am an HR Manager currently based in the UK. I have been asked to create a presentation on Communication - Soft skills, etc. Can anybody recommend or be ever so kind to forward me something that has already been created, so I could use this as a base?

Many thanks,
Amina

The Importance of Communication

Hope you have completed your presentation successfully. Communication plays a vital role for human beings to exchange thoughts, ideas, emotions, and IQ. 100% of communication can be achieved by following a split-up:

- Body Language - 50%
- Tone - 40%
- Words - 10%

It is mandatory to be an excellent communicator.

Hi Amina, I urge you to check out the various inputs on the right side of the screen. Even after that, if you still want more inputs, do a search on the site. In any case, you have to outline the various sub-modules that you plan to cover in your session. This will give you focus when you start evaluating the inputs you get through the search.

Best wishes.

Barriers to Communication

Anything that prevents understanding of the message is a barrier to communication. Many physical and psychological barriers exist.

• **Culture, Background, and Bias** - We allow our past experiences to change the meaning of the message. Our culture, background, and bias can be beneficial as they allow us to use our past experiences to understand something new. However, when they change the meaning of the message, they interfere with the communication process.

• **Noise** - Equipment or environmental noise impedes clear communication. Both the sender and the receiver must be able to concentrate on the messages being sent to each other.

• **Ourselves** - Focusing on ourselves rather than the other person can lead to confusion and conflict. The "Me Generation" is out when it comes to effective communication. Some factors that cause this are defensiveness (feeling someone is attacking us), superiority (feeling we know more than the other), and ego (feeling we are the center of the activity).

• **Perception** - If we feel the person is talking too fast, not fluently, or not articulating clearly, we may dismiss the person. Also, our preconceived attitudes affect our ability to listen. We listen uncritically to persons of high status and dismiss those of low status.

• **Message** - Distractions happen when we focus on the facts rather than the idea. Our educational institutions reinforce this with tests and questions. Semantic distractions occur when a word is used differently than preferred. For example, the word "chairman" instead of "chairperson" may cause you to focus on the word rather than the message.

• **Environmental** - Bright lights, an attractive person, unusual sights, or any other stimulus provides a potential distraction.

• **Smothering** - We take for granted that the impulse to send useful information is automatic. Not true! Too often we believe that certain information has no value to others or that they are already aware of the facts.

• **Stress** - People do not see things the same way when under stress. What we see and believe at a given moment is influenced by our psychological frames of reference - our beliefs, values, knowledge, experiences, and goals.

These barriers can be thought of as filters: the message leaves the sender, passes through the filters mentioned above, and is then heard by the receiver. These filters muffle the message, and the way to overcome them is through active listening.

Regards,
Anil Jadhav
[Phone Number Removed For Privacy Reasons]
[Email Removed For Privacy Reasons]

There is a ton of information already posted here on CiteHR by other members on all the subjects you want to cover in your presentation. Please use the search box at the top of every page here at CiteHR. Also, check out the similar topics on the right-hand side of the screen as ACT has pointed out in his post. There is a wealth of material here on CiteHR on almost every HR topic and question. Search first, ask second. Good luck with your presentation.

Attachment for Communication Skills Presentation

Please find the attachment; it might be helpful to you.

Regards,
Jagadeesh
HR Executive

All the best for your presentation. Try out a unique way by starting with the origin of communication. Communication has been derived from the Latin word "communis," meaning to share. Communication requires a sender, a message, and an intended recipient, although the receiver need not be present or aware of the sender's intent to communicate at the time of communication; thus, communication can occur across vast distances in time and space.

Regards,
Sumugan