Insights on Night Shift HR in the BPO Industry: Career Growth and Work-Life Balance

Hi All,

1) What do you feel about working in Night Shift as an HR?
2) Does it affect professional growth?

Thank you.

Hi Naveen,

Night shifts are not acceptable for HR professionals in India, so the attrition rate of the HR department is high in the BPO industry. The shift for HR should be during the day.

Thanks,
Tribikram

Hi,

Yes, the night shift in HR is not bad. In fact, international recruitment is a part of HR, and many MBAs are working in good companies like IBM, Keane, etc. At least it is much better than consultancies because you gain experience in the corporate world. Moreover, you receive better compensation. It is really hard to find a job in core HR, especially in corporate settings, but this is a way to easily enter the corporate world, especially in the IT sector. These IT companies are governed by the Factories Act and labor laws. It is a very good way to start a career. If you have any comments, please reply to me at [Login to view].

Thanks,
Arshiya

Well, the night shift can be taken as a good option to give an initial boost to a career, but it's not everybody's cup of tea. I've joined an organization 7 months back as a resource executive which is totally into night shifts. It's true that you learn many new skills and gain good knowledge. However, I'm still not used to it and finding it difficult to adjust to the timings, subsequently falling prey to the repercussions. It's a good option to start with but cannot be taken as a long-term career because it takes a toll on your health in a big way. It's just my opinion, and others might have a different one! I will be shifting to a general shift with a generalist cum recruitment profile soon 😛... 😂

Initially, you'll have no problems doing night shifts, but trust me, you won't be able to survive for long. It's better to wait and look for good opportunities. :)

Better wait and see. If you are already in a good job, don't leave your job and go for some BPO night shift where your only job will be recruitment, and you won't get a generalist exposure. Within 2-3 months, you'll be bored. So, wait and have patience. 🙄

Dear Friends,

Generally, HR executives may also work in shifts if the organization is a manufacturing unit. In the Administration wing, HR executives working night shifts are essential.

Regards,
:)
PBS KUMAR

Not at all comfortable. Professionally, how much it will affect depends on the company and job profile.

Hi Arshiya,

Thank you for your valuable feedback. I would like to explain clearly. I worked as an HR executive (General) for a period of 14 months before joining this company as an HR coordinator. However, the job role is not very clear, especially when working the night shift. It is very difficult to interact with HR-related functions in such cases. What actions can we take in this situation?

Regards,
Naveen Kumar D.N

Hi,

Well, here one has to understand what the profile is for this night shift. If it is US Recruitment, it is in night shifts. Some senior members handling employee grievances and employee relations are expected to work in night shifts. However, generally, for a senior profile, night shifts may hamper the career.

Regards,
Tikam
Email: tikamindia@rediffmail.com

I have received calls from consultants for Night shift HR. Mostly, the job profile is recruitment for the US. Handling employee grievances, counseling, and arranging fun activities for BPO employees who work in night shifts. So, I don't think there is any meaning for a professional HR to work in night shifts.

Friend,

Night shift in HR is not currently practiced in India, but in the future, it may become a reality. Again, it's up to you how you perceive it. If you take it positively, it will not be a problem for your growth.

Regards,
Sandeep

Hi Ravi,

In the profile, they might say that it's an HR job. Also, make sure that they are mentioning this in their offer or appointment letter because in BPO, like any other process, they might have a process for HR, and usually, you'll have to attend calls or make calls. You might work as an HR professional, but on paper, it's usually a customer representative. So please clear this point with them.

Hi,

If any opening for BPO or similar jobs comes up, I know that it is nothing more than a CCE. So, I just tell them "okay, okay" and that we will see, etc. When they call for an interview, I demand traveling reimbursement. That is the point where they back off. 8)

Thank you.

Hi Friends,

As far as my knowledge goes, the day shift is preferable, although the night shift is also acceptable. I previously worked night shifts for quite some time, and I thoroughly enjoyed the environment in which I worked. The employees in the organization were of the same age group, and we all enjoyed working together. On weekends, we used to go out and have a good time together.

Workwise, I learned a great deal during my time there. I gained exposure to the US market, which I consider to be the most valuable experience I acquired. Some of my friends faced sleep and diet issues due to poor time management, but I managed to maintain a proper sleep schedule and diet, so I didn't encounter many problems.

Now, I am working during the day, and I find it even more enjoyable than my previous job. I believe it all depends on how you approach things and adapt to your environment. Daytime work is preferable since we are accustomed to it from our childhood.

Feel free to ask if you need any clarifications.

Regards,
Kalyan :)

It's not bad for HR professionals to work in shifts, but the work profile and company should be good. Since it's really hard to secure Core HR jobs in the corporate sector, you should consider continuing to work the night shift if the work profile is good. Gain experience and then look for a job change.

Regards,
Ajitha

Dear Kalyan,

I would like to know what you were really working on in the night shift. What type of organization were you working in?

Ravi

If you have to work for a company that has its operations at night, like call centers, they are paying you a very good package. What will you do?

Now, being a professional, it's our responsibility to fulfill all requirements of the job whether to work at night or during the day.

Regards,
Hassan

Hey guys,

DON'T EVER GO INTO NIGHT SHIFTS! Thinking that you'll have something good to start with. No doubt, working in international requirements in a good company will give you some good corporate exposure and good money too, but the repercussions would be more disastrous than one can imagine.

Even I have been through the same experience, and I know what it takes to get into a generic HR profile after working in International Recruitment. You won't be able to match yourself with the salary standards in a generic HR role compared to what you are getting in Int Recruitments, and it would be tough for you to come down in terms of monetary aspects.

Secondly, you will take a toll on your body while exerting such pressures. So, I would suggest anybody who is planning to go for international recruitments to wait for some time; you will surely get something clicking your way.

Cheers,
Tushar :)

Hello All,

Being in the HR profession for the last 3 years, I have something to say. I work for a very famous BPO organization. As you all know, an American BPO organization functions entirely at night. Being in the generalist HR profile, it is crucial to work night shifts. The population in the BPO industry consists of employees with an average age of 25-30 years. Dealing with their day-to-day office issues, personal matters affecting work, clarifying doubts on CTC, providing growth/career-related counseling, etc., is one of our primary responsibilities.

Imagine us working during the day while the rest work at night. It makes no sense for HR to work during the day while the rest of the organization works at night. There is no connection between the various departments, no bond, nothing. Hence, if your body type suits it, the night shift is not that bad. If we manage our rest, food habits, and sleep well, the night shift is absolutely not a challenge. Admittedly, it may not be sustainable in the long run. So, cheers to all my colleagues and those HR professionals working night shifts! :icon1:

Hello all,

As an HR generalist working the night shift in the BPO industry, it's acceptable. However, recruitment during the night shift poses challenges in India. If you are employed with international BPOs, you may have night shifts and will likely enjoy the working atmosphere.

Regards,
GAURAV TYAGI