In simple words, a job description specifies your responsibilities and day-to-day duties while you hold a specific post in the company. Out of these daily responsibilities and duties, a few can be measured or quantified. This is known as the key result areas, which denote the accountability of the post towards the organizational goals. Let me provide an example.
For instance, if your role is in room maintenance, your job is to maintain a room. Job descriptions may include tasks such as:
1. Brooming at least thrice a day.
2. Changing the sofa and furniture covers.
3. Sweeping the floors twice a day, and so on.
The key result areas (KRAs) for this role could be:
1. Dusting Management
- Broom the floors thrice a day, ensuring 0% dust level.
- Use brooms of three standard sizes to reach the inaccessible areas, adhering to 100% quality standards.
2. Floor Management
- Sweep the floor at equal intervals with proper disinfectants.
- Maintain timeliness - sweep hourly, daily, or weekly.
- Ensure whole floor coverage - 0-100% accuracy.