Understanding the Key Result Areas of a CSR Officer: What Are They Really?

Key Result Area (KRA) of an Officer-CSR

What is the Key Result Area (KRA) of an Officer-CSR?

Thank you.

The Key Result Area (KRA) would remain sector and organization-specific. It would depend on the corporate philosophy and industry standards to be maintained. It is not only about managing philanthropic activities but also about returning certain values to society. It can extend to sharing the right financial reports and avoiding creating unemployment. The responsibilities of the role will scale as it moves up the continuum. However, here's a broad view of what should be considered:

Assistant Manager CSR

Manager CSR

AVP CSR (link updated to site home) at [NASSCOM Foundation](http://nasscomfoundation.org)

Please let me know if you need further assistance.

Regards

General Responsibility

• Serve as an internal resource and external representative on CSR issues.
• Staff the CSR senior steering committee, whose role is to develop and approve initiatives that further BSC's CSR commitment. Develop recommendations for the committee and executive team where needed.
• Craft strategy implementation plans and be held accountable for results.
• Coordinate cross-functional efforts where needed.
• Manage CSR assessment and consulting engagements and other external consultants.
• Manage the CSR reporting process, working with business units and communications.
• Attend conferences, participate in CSR membership organizations, gather and share resources.
• Benchmark competition and industry best practices.
• Work with HR, Internal Communications, and Employee Engagement teams to develop internal communications and employee involvement plans as needed.

Green/Sustainability Program Responsibilities

• Develop a comprehensive annual sustainability plan in concert with representatives of related functional areas and business units, covering: energy use; waste reduction; carbon footprint; employee involvement and communications; and external leadership.
• Project lead for the Green Team, which identifies opportunities, makes recommendations to the steering committee, and leads adoption within their business units.
• Project lead and content owner for the green intranet site.
• Conduct carbon footprint/greenhouse gas emissions analysis and work with outside experts to verify it. Analyze areas of impact and craft a footprint reduction strategy in concert with relevant internal stakeholders. Vet options for external reporting or commitments.
• Work with external communications and other parties to pursue appropriate public relations, marketing, recognition, and awards to validate BSC's efforts.
• Assist the steering committee and Green Team in establishing and meeting corporate sustainability goals and metrics. Manage and track goals and metrics.
• Work with other external consultants as needed (for example, waste audit consultants).

Regards

Manjay
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