1) You have been put in charge of a cross-functional task force that will develop enhanced Internet
banking services for retail customers. The team includes representatives from marketing,
information services, customer service, and accounting, all of whom will move to the same location at
headquarters for three months. Describe the behaviors you might observe during each stage of the team’s
development.
2) Informal groups exist in almost every form of social organization. What types of informal groups exist
in your classroom? Why are students motivated to belong to these informal groups?
3) You have been assigned to a class project with five other students, none of whom you have met before.
To what extent would team cohesiveness improve your team’s performance on this project? What actions
would you recommend to build team cohesiveness among student team members in this situation?
4) The late management guru Peter Drucker said, “The now-fashionable team in which everyb
banking services for retail customers. The team includes representatives from marketing,
information services, customer service, and accounting, all of whom will move to the same location at
headquarters for three months. Describe the behaviors you might observe during each stage of the team’s
development.
2) Informal groups exist in almost every form of social organization. What types of informal groups exist
in your classroom? Why are students motivated to belong to these informal groups?
3) You have been assigned to a class project with five other students, none of whom you have met before.
To what extent would team cohesiveness improve your team’s performance on this project? What actions
would you recommend to build team cohesiveness among student team members in this situation?
4) The late management guru Peter Drucker said, “The now-fashionable team in which everyb