The article is true to the word. We tried it in our organization; some managers took it positively, while others have gone deep into the blame game. The challenge is how to get rid of the negativity?
Thanks for the article. It is quite true. Encouraging our staff does not mean we always have to intervene in their job just to ensure things are correct and right. There is such a thing called 'learning progress,' which we have to take into consideration.
Mistakes are often remedied by making them learning tools.
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