Understanding TQM vs. Six Sigma: How Do Their Approaches to Quality Differ?

Difference Between TQM and Six Sigma

The main difference between Total Quality Management (TQM) and Six Sigma lies in their core focus and methodologies. TQM is a management approach aimed at improving quality and performance across all organizational processes. It emphasizes customer satisfaction, employee involvement, and continuous improvement.

On the other hand, Six Sigma is a data-driven methodology that focuses on reducing defects and variation in processes to enhance efficiency and quality. It aims to achieve near-perfection by systematically identifying and eliminating causes of errors or defects.

While both TQM and Six Sigma share the goal of improving quality, TQM is more holistic and involves the entire organization in quality improvement efforts, whereas Six Sigma is more data-centric and relies on statistical tools to drive process improvements.

Six Sigma is a lean manufacturing process technique for continual improvement of quality and quantity. It is an effective and powerful tool for manufacturing and production.

Total Quality Management (TQM)

Total Quality Management refers to product manufacturing to delivery, encompassing quality norms such as QMS, ISO, etc., which are integral parts of the entire business process.

Regards,
Kalyan

TQM and Six Sigma are both related to the quality aspect of any work. The Six Sigma technique can be very precise, whereas TQM focuses on checking the overall working process.

A company approved as Six Sigma will have good TQM measures, but a company implementing TQM processes may not necessarily be Six Sigma approved.

Regards,
Samarth

Understanding Six Sigma and TQM

Six Sigma is a quality tool/technique designed to reduce variation in processes and products.

Total Quality Management (TQM)

Total Quality Management (TQM) is a management approach focused on long-term success through customer satisfaction. It involves the entire organization, from suppliers to dealers.