Total Quality Management (TQM) Explained
Total Quality Management (TQM) is a management approach aimed at continuously improving the quality of products and processes to meet or exceed customer expectations. TQM involves all members of an organization working together to improve processes, products, services, and the culture in which they work.
Key Principles of TQM
There are several key principles of TQM, including customer focus, continuous improvement, employee involvement, and process approach.
Methods of TQM
TQM methods include quality tools and techniques such as Six Sigma, Lean, PDCA (Plan-Do-Check-Act), and Kaizen.
In summary, TQM emphasizes the importance of quality in all aspects of an organization and involves a systematic approach to achieving continuous improvement.
Total Quality Management (TQM) is a management approach aimed at continuously improving the quality of products and processes to meet or exceed customer expectations. TQM involves all members of an organization working together to improve processes, products, services, and the culture in which they work.
Key Principles of TQM
There are several key principles of TQM, including customer focus, continuous improvement, employee involvement, and process approach.
Methods of TQM
TQM methods include quality tools and techniques such as Six Sigma, Lean, PDCA (Plan-Do-Check-Act), and Kaizen.
In summary, TQM emphasizes the importance of quality in all aspects of an organization and involves a systematic approach to achieving continuous improvement.