Starting a Domestic Inbound Call Center in Durgapur: Any Advice for a Newbie?

Hi, I'm Manish Kumar from West Bengal. I have passed the B.Sc. (IT) from NIIT, and I have some work experience in a domestic call center. Sir/Ma'am, I want to open a domestic inbound call center in Durgapur. Do you have any suggestions for me? Please reply. I am greatly thankful to you.

Regards,
Manish

Hello Manish,

I need more information to be able to help you. Is the call centre inbound or outbound? Is it business-to-business or business-to-consumer? How many seats? Are you lead gen, customer help desk, etc.? I should be able to advise further knowing the above.

Regards,
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