The Secret To Dealing With Difficult People: It's About You - Tony Schwartz

Suresh P
Dear friends,
Do you have someone at work who consistently triggers you? Doesn't listen? Takes credit for work you've done? Wastes your time with trivial issues? Acts like a know-it-all? Can only talk about himself? Constantly criticizes?...
I would like share following link to understand it better. The Secret to Dealing With Difficult People: It's About You - Tony Schwartz - Harvard Business Review
Enjoy reading.
Suresh
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