Dear dapsy4u2, I agree with miniemmanuel. When employees persistently arrive late, take extra breaks or extra-long lunch hours, or simply leave early, sometimes we want to yell, “Shut up and stay at work.” Clearly, that is not the most emotionally intelligent response.
Addressing Company Work Hours
Instead, we need to talk about our company work hours. Then ask, “What is happening that you are arriving late (or leaving early, or taking extra breaks, or extending lunch hours)?” Give the team member a chance to explain. Then take our turn and explain to him/her the effect on his/her productivity and also on fairness to the team. Come up with an agreement and a way of measuring these efforts and enforcing the agreement.
If the problem persists, tell him/her clearly what the consequences will be.
Understanding Employee Behavior
In fact, we must be careful if the employee's story keeps changing. This can be either a sign of serious instability in the person's home life or a sign of a personal problem, such as having a boyfriend/girlfriend and falling in love recently. If we don't think the employee is being honest and making a serious effort to meet work responsibilities, we need to address it.
Management's Role in Mistakes
In management, we have to give someone who makes a mistake another chance. Let the Department Head talk to him/her again about what's happening. By giving people a chance to learn from their mistakes, we foster growth and responsibility.
Best regards to all CiteHr Members,
John